Terms & Conditions of pr999

1. Introduction & Acceptance

Welcome to pr999, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions ("Terms") govern your access to and use of the pr999 website, mobile platform, games, promotions, and all associated services. By registering an account, logging in, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.

These Terms apply to all users of the pr999 platform, including visitors, registered members, and participants in any promotional offer. If you do not agree with any part of these Terms, you must immediately stop using the platform and close your account.

2. Eligibility & Account Registration

To create an account and use the pr999 platform, you must satisfy all of the following eligibility criteria. Failure to meet any one criterion may result in account suspension or permanent termination.

Eligibility Requirements

• You must be at least 21 years of age. pr999 strictly enforces a 21+ age policy for all users. Underage gambling is illegal and will not be tolerated under any circumstances.
• You must provide accurate, complete, and truthful personal information during registration, including your full legal name, date of birth, and a valid contact method.
• Each individual may register only one account on pr999. Operating multiple accounts — whether using the same device, IP address, payment method, or household — is strictly prohibited.
• You must be accessing the platform from a jurisdiction where online gambling is not expressly prohibited by local law. It is solely your responsibility to verify the applicable laws in your location.
• You must not be registered on any self-exclusion list or have been previously banned from the pr999 platform or any affiliated service.

Account Security Obligations

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. pr999 will not be liable for any loss arising from unauthorized access to your account where you have failed to safeguard your login details.

• Never share your login credentials with any third party, including family members or friends.
• Immediately notify pr999 support if you suspect any unauthorized access to or use of your account.
• pr999 reserves the right to require additional identity verification (KYC) at any time before processing withdrawals or crediting bonuses.

3. Deposits, Withdrawals & Payments

pr999 supports a range of locally trusted payment methods designed specifically for Bangladeshi players. All monetary transactions are conducted in Bangladeshi Taka (BDT). pr999 does not charge any fees for standard deposits or withdrawals, though your payment provider may apply its own charges.

Accepted Payment Methods

• Mobile banking: bKash, Nagad, Rocket, and Upay are fully supported for both instant deposits and withdrawals.
• Bank transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank accounts may be used for direct bank transfers.
• Card payments: Visa and Mastercard are accepted for eligible international users subject to card-issuer permissions.
• Minimum deposit: ৳200. Minimum withdrawal: ৳500. Maximum withdrawal limits may apply and will be communicated at the time of your request.

Withdrawal Conditions

• Withdrawals will only be processed to the same payment method used for the corresponding deposit, to prevent money laundering.
• Identity verification (KYC) must be completed before any withdrawal exceeding ৳5,000 is approved. Required documents include a valid NID or passport.
• Bonus funds are subject to wagering requirements before they may be withdrawn. Refer to the Bonuses & Promotions section for full rollover details.

4. Bonuses & Promotions

pr999 offers a variety of bonuses and promotional offers to both new and existing players. All bonuses are subject to the terms detailed in this section and any additional conditions stated on the specific promotion page. In the event of any conflict, the specific promotion terms take precedence.

General Bonus Rules

• The welcome bonus is available to new players only. Each player is entitled to claim the welcome bonus once. Attempting to claim the welcome bonus on multiple accounts constitutes fraud.
• All bonus funds carry a rollover (wagering requirement) of at least 15x the bonus amount before winnings derived from bonus funds may be withdrawn, unless otherwise specified in the promotion details.
• Free spins issued as part of a promotion are valid for the specified game only and expire within 24 hours of being credited to your account unless stated otherwise.
• pr999 reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time. Players who have already accepted an active promotion will be given reasonable notice of any material change.
• Bonuses may not be transferred between accounts, exchanged for cash outside of the stated rollover conditions, or combined with other promotions unless explicitly permitted.

Seasonal promotions tied to Bangladesh cultural events — such as Pohela Boishakh, Eid, or major cricket tournaments like the BPL and IPL — may be offered periodically. Each such promotion carries its own specific terms and validity period, which will be published alongside the offer.

5. Fair Play & Prohibited Conduct

pr999 is committed to providing a fair, safe, and enjoyable gaming environment for all players. The following actions are strictly prohibited and will result in immediate account suspension, forfeiture of any balances, and potential legal action:

• Collusion with other players to gain an unfair advantage in any game, including poker, live dealer games, or any competitive format.
• Use of automated software, bots, scripts, or any artificial intelligence tool to interact with games or place bets on your behalf.
• Exploiting software bugs, glitches, or mathematical errors in games to gain an unintended benefit. Any winnings gained in this manner will be voided.
• Any form of fraud, including chargebacks, reverse transactions, or providing false identity documents during KYC verification.
• Using the pr999 platform for money laundering, terrorist financing, or any other criminal activity. pr999 complies with applicable anti-money laundering (AML) obligations and will report suspicious activity to the relevant authorities.

pr999 employs RNG-certified game software and independent game auditing to ensure all game outcomes are genuinely random and cannot be manipulated by any party, including pr999 itself.

6. Responsible Gaming

pr999 is fully committed to promoting responsible gaming. We encourage all players to set personal deposit limits, session time limits, and loss limits through their account settings. Players who feel that gambling is negatively affecting their lives are encouraged to contact our support team to discuss self-exclusion options. pr999 strictly enforces a 21+ age policy — for adults aged 21 and above only.

For further guidance on responsible gaming practices, please visit the Responsible Gaming page on this website. If gambling is causing serious harm to you or someone close to you, we urge you to seek professional help from a qualified counselor or mental health service in Bangladesh.

7. Account Suspension & Termination

pr999 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions, the Privacy Policy, or the Responsible Gaming policy.
• Provision of false, misleading, or unverifiable personal information at any stage, including registration or KYC verification.
• Suspicion of fraudulent activity, money laundering, underage gambling, or any other illegal conduct connected with your account or transactions.

8. Limitation of Liability & Dispute Resolution

To the maximum extent permitted by applicable law, pr999 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, service interruptions, or errors in game results. Your sole remedy for dissatisfaction with the platform or its services is to discontinue use.

In the event of a dispute regarding a game result, bet settlement, bonus calculation, or account transaction, you must contact the pr999 support team within 30 days of the disputed event. pr999 will investigate and aim to resolve all disputes within 10 business days. pr999's decision on all disputed matters shall be final and binding.

9. Privacy & Data Protection

pr999 collects and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By using the platform, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. pr999 uses SSL encryption and industry-standard security measures to protect your data at all times. Your data will never be sold to third parties without your explicit consent.

10. Amendments to These Terms

pr999 may revise these Terms & Conditions at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. We strongly recommend that all players review this page periodically to stay informed of any updates.

Your continued use of the pr999 platform after the publication of revised Terms constitutes your acceptance of those changes. If you disagree with a material change, you must stop using the platform and may request account closure by contacting our support team.